All orders will be well packaged and dispatched within 2 working days. Most orders are sent using UPS and a tracking number will be provided.
The best way to contact us is by Email as we are nearly always available and respond in a speedy fashion. Alternatively you can call us on 01424 220040.
If you have any questions regarding an order or you would like a copy of your tracking number or order receipt then log into your account and you can easily access this information from the user interface screen.
Do you only ship orders to addresses in the UK?
If you interested in buying an item but you do not live in the UK, please contact us for a postage quote. You must bear in mind that we will only ever send items using the securest/safest methods of shipping which does not always equate to the cheapest method.
NO......Postage is calculated for delivery to most UK addresses. The exceptions are:
The Isle of Wight.
The Channel Islands.
Isle of Man.
Borders & Highlands.
These areas will have additional postage charges due to courier availability in these areas. Please contact us so that we can calculate the carriage costs.